Support > scheduling > Meeting Providers

Meeting Providers

Meeting Providers allow you to automatically generate secure, unique digital spaces for your virtual sessions. Rather than manually creating and emailing video links for each booking, connecting a Meeting Provider handles this entire flow for you.

Connecting a Provider

To set up automatic meeting links:

  1. Navigate to your Meeting Providers Settings.
  2. Choose your preferred platform to connect.
  3. Follow the secure authentication prompts to grant LightStack the ability to safely generate meeting links on your behalf.

Currently, we support automated, seamless integration with:

  • Zoom Integration: Connect your Zoom account to automatically generate secure meeting links with unique IDs and passcodes for every session.

When a client or practitioner books a session, LightStack uses the session’s Format (Delivery Type) to determine whether a virtual meeting space is required:

  • Virtual Sessions: As soon as a virtual booking is completed and confirmed, LightStack instantly generates the video meeting link using your connected Meeting Provider. The join link is immediately attached to the booking and included in the client’s confirmation email.
  • In-Person Sessions: Sessions marked as in-person bypass virtual link generation so clients receive location details instead.

If you ever change a booking’s session format from in-person to virtual from the booking management page, you can generate a virtual link with a single click or let the system prepare it automatically.

The Client Experience

Once a provider is connected, any virtual session booked by a client will automatically include a secure “Join Meeting” button in their confirmation email and calendar invitation. You can simply show up at the scheduled time, knowing the digital space has already been prepared.

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