✨ Individual User Getting Started Guide

Welcome to your journey of growth and healing. This guide is designed to help you navigate our platform as you connect with practitioners and manage your path to wellness.

1. 🔍 Discover and Connect

Finding the right support is the first step in your journey.

• Explore Practitioners: Use our Discovery Page to find practitioners who resonate with your current needs.
• Browse Services: Review the unique offerings and session types provided by your chosen practitioners.
• Verified Reviews: Read authentic testimonials from other community members in the Reviews Section.

2. 📅 Managing your Bookings

Your time is a precious resource. Manage it with ease and clarity.

• Seamless Booking: Use the practitioner’s booking link to select a time that fits your schedule.
• Track your Journey: View all your upcoming and past appointments in My Bookings.
• Reschedule with Ease: If your timing needs to shift, you can reschedule directly from your booking dashboard.

3. 🌿 Your Digital Library

Keep your courses, live cohorts, and session credits in one place.

• Open your Library: Visit the Digital Library to continue a course, enter a live cohort, or book an included 1:1 session.
• Join Live Calls: Inside a cohort, use Live Calls & Replays to join scheduled meetings or watch recordings.
• Track your Purchases: See everything you own across organisations in My Purchases.
• Manage Payment Plans: View installment schedules and update your card in My Payment Plans.

Learn more in the Courses, Cohorts & Digital Library guide and the Cohorts & Live Meetings guide.

4. 🔒 Protecting your Privacy

We believe your healing journey is sacred and private.

• Secure Messaging: Communicate with your practitioner through our end-to-end encrypted portal.
• Your Security PIN: Create your local PIN in Security Settings to unlock and read your private messages.
• Confidential Files: Safely access documents or follow-up materials shared by your practitioner.

🌿 Your Ongoing Growth

Stay connected and supported as you evolve.

• Receive Inspiration: Stay subscribed to your favorite practitioners to receive newsletters and nurturing sequences.
• Share your Experience: Help others by leaving a verified review after your sessions.
• Secure Access: Remember to keep your Recovery Phrase safe to ensure you always have access to your private data.