Services & FAQs

Services are public pages that describe what you offer and give visitors a clear next step. FAQs answer common questions on your landing page.

1. Creating a service

Open Services and click New Service.

1. Enter a Name and optional Slug.
2. Add a Summary for cards and previews.
3. Tick Active to show the service on your public profile, or untick it to hide it.
4. Configure the service Button:
   • Book a Session: choose a practitioner and session type. You can choose to show the session format, duration and price, practitioner and location.
   • External Link: send visitors to another URL.
   • Service: link to another service.
   • Promote Event: show a labelled ticket/event button with price, format, start/end times and an optional venue with a map.
   • No Button: information only.
5. Choose a Header Image from the Asset Library.
6. Add an Image Gallery.
7. Write the service description with the rich content editor.
8. Click Save.

Active services appear on your public profile and at /services/:slug.

2. Managing services

The service list shows each service name, summary, and actions. Use Edit to update content, images or the button.

Tick Promoted in the service list to place a service at the top of your profile. Only one service can be promoted at a time, so promoting one automatically un-promotes the others.

To temporarily remove a service from your public site, untick Active rather than deleting it. This preserves the page and its history.

3. Managing FAQs

Open FAQs.

1. Click New FAQ.
2. Enter the Question and Answer.
3. Choose Status:
   • Draft: not shown publicly.
   • Published: shown on your landing page.
4. Click Save.

Drag FAQs to reorder them. The order is used on your public landing page. Published FAQs appear in the FAQ section only when at least one published question exists.

Use FAQs for practical questions such as what to wear, cancellation policy, parking, what happens in a first session, or how to prepare.

4. Troubleshooting

A service is not on my public profile. Check that the service is Active and has content. If it is Hidden, it will not appear.

A book-session action does not work. Confirm the selected practitioner has an active session type and booking slug. If the session type is missing, create it under Session Types first.

An FAQ is not showing. Check that its status is Published and that it has both a question and an answer.

An event map is missing. Add the venue address in the external event settings and save. The map is generated from the address.

A promoted service or event is not at the top of the profile. Check that the service is Active and that Promoted is ticked in the services list. Only one service can be promoted at a time.

Need more help?

Contact us through the Support Portal for help with service pages or FAQs.